Part of ESM Institute Programme in development
A useful first step

Find your starting point.

Three questions. One relevant exercise. No email address or account needed.

A useful place to begin

Turn the fictional notes below into a proposed action list.

Fictional sample

Casey will prepare a first outline for the service guide. Rowan offered to check the wording. The team discussed a customer call but did not agree who should arrange it or when. Nobody agreed a deadline for the guide.

Instruction to try

Extract only actions supported by these fictional notes. For each, show the source sentence, action, owner and deadline. Use Not agreed wherever the notes do not establish an owner or deadline. Keep suggestions separate from commitments.

What to check

  • Are suggestions being mistaken for agreed actions?
  • Are missing owners and dates explicitly marked?
  • Can you trace each proposed action to the notes?

Use fictional or approved public information for this starter exercise. Do not upload confidential, personal or sensitive business information. Do not use the output to make high-stakes or regulated decisions.

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